Refund and Return Policy
Effective Date: March 17, 2025
At Workcoins, we strive to provide the highest quality products and ensure customer satisfaction. If for any reason you are not fully satisfied with your purchase, our refund and return policy allows you to return items within 30 days of receiving them. Please read the following terms for details on how our return and refund process works.
Return Conditions
To be eligible for a return, the item must be in its original condition, unworn, and in the original packaging. You will need to provide proof of purchase (receipt or order confirmation). Shoes that are damaged or show signs of wear cannot be returned.
How to Return an Item
To initiate a return, please contact our customer service team at info@workcoins.xyz or call 404-999-2490. Once your return request is approved, we will provide you with a return label and instructions for sending the item back. Please ensure that the item is securely packaged to prevent any damage during the return shipping.
Refund Process
Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method, and you can expect to receive your refund within 5-7 business days after the return is approved.
Non-Returnable Items
Certain items are non-returnable, including:
- Items marked as “Final Sale”
- Custom or personalized footwear
- Gift cards
Exchanges
If you wish to exchange an item for a different size or style, we recommend initiating a return and placing a new order for the desired item. Please note that exchanges are subject to product availability.
Shipping Fees
Shipping fees are non-refundable, and you will be responsible for the return shipping cost unless the return is due to an error on our part or a defective product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will provide a full refund or replacement at no additional cost to you.
Changes to This Policy
We may update this Refund and Return Policy from time to time. Any changes will be reflected with an updated effective date at the top of this page. Please review this policy regularly to stay informed about your rights.
For any questions regarding this policy or to initiate a return, please contact us at info@workcoins.xyz or call 404-999-2490.
Meta Description:
Read the Workcoins Refund and Return Policy. Our hassle-free process allows returns within 30 days for a full refund. Learn more about our return conditions. Effective Date: March 17, 2025.